PATIENTS in Belper have given local GPs the thumbs-up in a new national GP patient survey.
Feedback from the 2011 national GP patient survey, which details patients’ experiences of visiting their GP, shows that doctors’ surgeries punched above their weight in five out of the nine areas questioned – with more patients than the England average saying they would ‘definitely’ recommend their GP to another person and that they had a ‘very good’ overall experience at their GP surgery.
The survey also reveals that 67 per cent of people living in Derbyshire County had high confidence in their GP against a national average of 65%. Other high performing areas include the level of confidence patients had in their practice nurse, the ease at which they could get appointments, and how helpful reception staff were.
Keith Mann, Head of Primary Care Contracts Commissioning for NHS Derbyshire County, said: “We’re delighted that our patients are reporting average or higher levels of satisfaction in some of the key areas that matter to them most. We will continue to work with patients to get a true reflection of their experiences so we can further build on the hard efforts of our GPs.”
The national GP patient survey is sent out to around 1.4million households, twice a year.