Order your repeat prescriptions early this Christmas and New Year

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ORDERING repeat prescriptions early and using out-of-hours services wisely could help thousands of patients better prepare for illness over the Christmas and Bank Holiday period, NHS Derbyshire County say.

Each year, the majority of GP surgeries and pharmacies close over public Bank Holidays during the festive season – but patients often forget that this means they might not be able to pick up their repeat prescription for a few days or use NHS health services the way they usually do.

Now NHS Derbyshire County are reminding patients that doctors’ surgeries and pharmacies will be shutting for two days after Christmas Day, on both the Bank Holiday Monday and Tuesday, December 27. They will also be closed on the day after New Year’s Day on Monday, January 2.

Gail Walder, urgent care manager, said: “Using NHS services wisely is critical to keeping A&E departments free to give care and medical help to those who need it most, so all we’re asking is that people do a little bit of forward planning – to help themselves and others during the busiest time of the year for the NHS.

“We’re also advising anyone who regularly orders a repeat prescription to pop into their pharmacy a week or so early to collect it – as they usually take 48 hours to process under normal circumstances. And anyone needing to see a doctor out of hours should call their surgery as usual and they will be redirected to an out-of-hours GP.”

NHS services providing urgent care services in Derbyshire over the festive period are:

Derby Walk-in Centre

The Osmaston Road Walk-in Centre is open seven days a week between 8am to 7.30pm. The centre provides experience nurse assessments, healthcare advice, information and treatment for people with minor injuries and ailments. Tel: 01332 224700

Derby Open Access Centre

Based at Lister House, 207 St Thomas Road, the Open Access Centre offers walk-in appointments for all NHS Derby City and NHS Derbyshire County patients and bookable GP appointments for Derby City residents, from 8am to 8pm, seven days a week. Tel: 01332 275610

Ilkeston Walk-in Centre

Ilkeston Family Practice and Walk-in Centre, is open from 8am to 8pm every day over the Easter period and offers GP services without an appointment. Tel: 0115

951 2496


Out-of-hours services are available when GP surgeries are closed. Typically this is from 6.30pm to 8.00am on weekdays, and all day on weekends and Bank Holidays. Out of normal GP surgery hours, patients are advised to simply phone their usual surgery number and they will be redirected to the out-of-hours service.

Out of Hours Walk in services are available at:

Ashbourne Urgent Care Centre, St Oswald’s Hospital, Ashbourne, open 9am to 1pm at weekends and on Bank Holidays.

Swadlincote Urgent Care Centre, Swadlincote Health Centre, open Monday to Friday, 6.30pm to 10pm, and Saturday, Sunday and Bank Holidays, 9am to 10.30pm

North High Peak Urgent Care Centre, New Mills Health Centre, open Monday to Friday, 6.30pm to 10pm and Saturday, Sunday and Bank Holidays, 9.30am to 10pm

Minor Injuries Units – for minor injuries such as cuts and bruises, minor burns, scalds and minor head injuries

Buxton Hospital, open 8am to 10pm every day

Ilkeston Hospital, open 24 hours a day

Ripley Hospital, open 8am to 9pm

Whitworth Hospital, open 24 hours a day.