Results helpline is there to give advice heap

The national exam results helpline has received more than 400 calls so far from students based in the East Midlands who haven’t received the A level exam results they expect and who want to find out about alternative future options.

With phones busily ringing, common queries have included: re-taking exams in preparation for university next year, moving into employment with an apprenticeship, employment and action to take following specific job offers, using a gap year constructively and of course the UCAS clearing and adjustment system.

Careers advisers from the exam results helpline are on hand until 12 noon on Saturday 27 August to provide information and advice, not only to students receiving A level exam results, but also those receiving their GCSE exam results on Thursday. They can be reached on 0808 100 8000 (calls are free from landlines and select mobile networks).

Sarah Bull, careers adviser and exam results helpline adviser, said: “It’s imperative that students get good advice about the range of options available to them after GCSEs.

“Taking A levels is not for everyone, it may be that an apprenticeship or a BTEC is a much more suitable option – giving students the opportunity to gain employability skills, achieve a qualification and potentially earn a wage at the same time. Each student must look at what’s right for them.”

Delivered by UCAS on behalf of the Department for Education, the helpline opens for 10 days across the exam results period to support schools and colleges during a potentially very demanding time. Providing students with free, independent and expert information and advice about continuing into further or higher education, or pursuing different routes such as vocational qualifications, taking a gap year or finding employment.

Advisers are fully qualified with at least five years’ experience working in a careers-based role. The only careers helpline with access to UCAS applicants’ information and higher education qualification details, advice is timely and accurate.